How a three-person security team saved hundreds of hours every month – Sophos News

I recently spoke with Joshua Dostie, Senior Information Systems Security Specialist responsible for cybersecurity for a large healthcare provider in the US.

Like most organizations that hold credit card, social security, and healthcare information, it’s a prime target for cybercriminals.

Josh and his team of two are tasked with protecting the entire organization from attacks.

To do this, they use a Sophos cybersecurity system: Sophos next-gen endpoint and server protection, a Sophos firewall, and Sophos web protection – with everything managed through the cloud-based Sophos Central administrative console.

I asked Josh how this system had impacted his day-to-day work – and his answers blew me away.

Life before Sophos: never-ending management tasks and daily security incidents

Prior to running the Sophos system, day-to-day security management took a full eight hours.

With five separate consoles to manage and the need to map data across multiple data sources, the work was never-ending.

At the same time, they had to deal with, on average, three security incidents every day. This could vary between inappropriate browsing, unapproved download attempts, malicious web traffic or attempts to plug in rogue USB devices.

Each one took around three hours to address, depending on the demographics and impact to patient care, as the team needed to disable the network adapter and then physically get to the affected device to remediate in some instances.

Life with Sophos: hundreds of hours saved every month

The biggest benefit Josh has seen from moving to the Sophos cybersecurity system has been the huge reduction in daily admin workload.

Day-to-day management now takes just 30 minutes per day, with everything controlled through a single console – Sophos Central.

The number of security incidents they need to deal with has also dropped: from three per day to one every three days.

At the same time, it now takes a maximum of 15 minutes to investigate a security incident, down from the previous three hours. Josh’s team can isolate and remediate an affected device directly within the Sophos Central console, so they no longer need to get to the physical device.

Together it adds up to hours and hours of time saved every single week.

In fact, Josh says they would need to double their headcount to maintain the same level of confidence if they didn’t run Sophos.

Josh’s team aren’t the only ones who have benefited from the Sophos security system.

The wider hospital team also benefits, as Josh’s team can deal with issues remotely and no longer need to interrupt their workflows.

Favorite features

For Josh, Sophos Central is their “security operations center”, working 24/7 so his team doesn’t have to. It gives him the peace of mind that things will remain OK when he leaves the office. As he says,

“I’m confident leaving knowing everything’s being monitored.”

He also highlighted the Synchronized Application Control capability, which enables the team to identify all traffic on the network.

With the Sophos system, the firewall and endpoint protection continually share information. If the firewall can’t automatically identify an app, it can instantly get the information it needs directly from the endpoint.

Thanks to this sharing of information, the system has tagged 5,000 application types and 77 uncategorized apps.

See it in action

Watch this demo video to see just how easy day-to-day security management is with a Sophos system.

To try the system for yourself, the easiest way is to start a free trial of one of our products.

And for anything else, or to discuss your own challenges, the Sophos team is here to help.

Net Universe offers all Sophos Devices and subscritpions also consultant services with worldwide Delivery Services.
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Securing user remote access to Azure – Sophos News

Now, more than ever, many of us need the flexibility to access data, files, and private applications whenever and wherever we’re able to get work done.

Cloud providers like Microsoft Azure give you the flexibility to make your move to the cloud as temporary or permanent as you need. And while this is the right time to provide users with secure virtual desktop services and extend on-premises resources to the cloud, it’s also paved the way for attackers to maliciously gain access to your company’s confidential cloud resources.

Simple to deploy

Sophos XG Firewall can easily be deployed from Azure Marketplace to secure access to services hosted in Azure.

A typical deployment of XG Firewall in Azure may look like this. In this example, XG Firewall is deployed in a Resource Group using the Azure Marketplace. The resource group consists of port A (internal interface of XG Firewall), port B (public interface of XG Firewall), XG Firewall virtual machine, disk associated with the virtual machine, a security group, and public IP.

Configuration tips:

  • Ensure that a route table is created and is associated with the internal LAN. The route should be configured for all traffic, with the next hop as the XG Firewall’s LAN interface (Port A). This is required to route the traffic of the internal virtual machine via the XG Firewall interface.
  • Important: Ensure that the internal virtual machine (server, in this example) is reachable to and from the XG Firewall.
  • In this example, the virtual machine and XG Firewall are in the same subnet. However, if the internal resource has a subnet different from the internal interface of XG Firewall, ensure that a static route is created on the XG.

Greater visibility of network users and application using cloud resources

Once deployed, gaining visibility into network users and applications using cloud resources should be your first step, and it’s simple with XG Firewall’s  web-based console and out-of-the-box comprehensive reports.

The administrator for XG Firewall in Azure has complete visibility of remote users in the cloud. The firewall logs and reports clearly demonstrate the footprints of a remote user, and in the case of a suspicious event, the administrator can easily disconnect the remote user at any given point.

Specific policies and quotas can even be applied to individual remote users or groups of users where necessary.

Simple, secure remote access with Sophos XG Firewall

VPN connections are crucial to enabling secure remote working. Sophos XG Firewall can easily be deployed from Azure Marketplace to secure access to services hosted in Azure with a range of VPN options.

Option 1: SSL VPN

The major challenge when working from home are various unforeseeable restrictions by internet service providers, as some block standard ports such as IPSEC port 500 and port 4500.

The SSL VPN in XG Firewall provides the option to use port 8443 or a custom port for connecting remote users to the cloud infrastructure.

Configuration tips:

  • In Azure, ensure that the network security group associated with the public interface (Port B) of XG Firewall in Azure has a rule to allow inbound traffic for ports:
    • 8443 – Default SSL VPN port, which can be customized from XG Firewall
    • 443 – Default user portal, which can be customized from XG Firewall
    • Port and IP on which the internal server is being accessed
    • A rule to allow outbound traffic from the internal network

  • A detailed description of the steps necessary to configure SSL VPN in XG Firewall is available here. This guide also provides the method for downloading the client configuration for a Windows workstation.
  • To configure SSL VPN for Apple Mac workstations, please refer to this how-to guide.

  • Important: The Azure Virtual Network NAT associates the private range IP associated with Port B with the remote user’s public IP. Hence, it becomes essential to enter the “Override hostname” in the field shown below with the Azure public IP. To enter the override hostname, navigate to CONFIGURE > VPN > Show VPN Settings > SSL VPN in the XG Firewall administrator console. This will ensure that when the user downloads the config file, they can connect to the XG Firewall in Azure on their public IP.

Option 2: Clientless VPN

A full tunnel configuration like SSL VPN allows remote users to upload and download content to and from the server. As this might prove to be a security concern for your organization, XG Firewall provides clientless VPN for more granular control. This option allows users to just view the contents of the internal resource without making any changes.

This configuration creates a bookmark on a permitted user’s XG Firewall user portal. The remote user logs into the user portal and clicks on the created bookmark to access the resource.

Configuration tips:

  • In the Azure console, access to port 443 for user portal access (customizable) should be allowed for inbound traffic in the security group attached to port B (public interface).

  • The bookmark on a permitted user’s XG Firewall user portal can be configured by following the steps in the how-to guide here.
  • The bookmark can be accessed by navigating to the user portal as shown below.

Option 3: Sophos Remote Ethernet Device (SD RED)

The Sophos SD RED (Remote Ethernet Device) is a network device which connects remote offices over the public internet via a secure tunnel. SD RED provides a zero-touch deployment and ensures that the device is ready to connect to the Sophos XG Firewall in Azure as soon as it is plugged in by the remote user.

The configurations for the device are managed by the Sophos XG Firewall without requiring any prior knowledge of the remote office network. The SD RED device downloads its configuration from the provisioning server over the internet and securely connects to the internal resources protected by the XG Firewall in Azure.

This option is especially useful for users that require constant uninterrupted connections to the internal resources from their home offices. More information about the SD-RED models can be found here.

Configuration tips:

  • The XG Firewall in Azure can be configured using this how-to guide.
  • In the Azure console, ensure an inbound rule marked in the security group attached to port B (WAN interface for the XG) for allowing TCP 3400 and UDP 3410 to the XG Firewall public IP.

Option 4: Sophos Remote Ethernet Device (SD RED) site-to-site tunnel

In addition to traditional site-to-site IPSEC tunnels, a Sophos SD RED tunnel can be used to connect remote users to internal resources. The advantage here over the other forms of remote access is the simplicity, speed of communication, and ease of configuration.

The site-to-site SD RED connection is formed between the XG Firewall on premises and the XG Firewall in Azure. In this scenario, the SD RED creates a Layer 2 tunnel between the two XG Firewalls. This mode of communication also adds web and email protection for remote users as part of the subscription.

Configuration tips:

  • A detailed description for configuring an on-premises XG Firewall as the SD RED client firewall and an XG Firewall in Azure as the SD RED server is available here.
  • In the Azure console, ensure an inbound rule is marked in the security group attached to port B (WAN interface for XG Firewall) for allowing TCP 3400 and UDP 3410 to the XG Firewall public IP.

  • Once configuration is complete, view the SD RED client and server firewall with the RED tunnel established in your XG Fireall console as shown below.

Helpful Resources:

Net Universe offers all Sophos Devices and subscritpions also consultant services with worldwide Delivery Services.
Send us an email to [email protected] for more information or visit

XG Firewall 17.5 MR14 Released – Release Notes & News – XG Firewall

Hi XG Community!

We’ve released XG Firewall 17.5 MR14. Initially, the firmware will be available by manual download from the Licensing Portal. We will gradually release the firmware via auto-update to customers.

Please visit the following link for more information regarding the upgrade process: Sophos XG Firewall: How to upgrade the firmware.

Note: The upgrade from version 17.5 MR14 to 18.0 will follow soon.

  • Provides CLI option to disable captcha authentication separately for the webadmin and user portal either globally (including WAN zone) or only on the VPN zone. Also resolves captcha authentication issue for IPv6 on LAN zone
  • Provides updated Geoip mapping database
  • Many issues resolved
  • NC-59129 [Authentication] Authentication Failed due to SSL VPN (MAC BINDING) – Logging does not carry any information for the cause.
  • NC-51919 [Firewall] Appliance is getting auto rebooted with Kernel dumps intermittently
  • NC-52429 [Firewall] Web admin access lost for 10+ minutes after HA fail-over in case of DNAT policy configured with FQDN
  • NC-58339 [Firewall] Local ACL Exception rule doesn’t work if Any-Any drop firewall rule is created
  • NC-59063 [Firmware Management] Remove expired CAs from SFOS
  • NC-53173 [IPsec] Intermittent connection interruption to local XG IP after IPsec rekeying, when we have conflicting left and right subnets
  • NC-58091 [IPsec] Sporadically unable to connect SA’s on IKEv2 S2S Tunnel
  • NC-58983 [IPsec] Intermittently incorrect IKE_SA proposal combination is being sent by XG during IKE_SA rekeying.
  • NC-59440 [IPsec] IPsec tunnel not getting reinitiated after PPPoE reconnect
  • NC-46109 [RED] No proper forwarding if bridging 3 or more RED s2s tunnels on an XG
  • NC-60854 [RED] Red S2S tunnel static routes disappear on firmware update
  • NC-60162 [Reporting] Internal Server Error for Web admin or user portal on XEN virtual platform
  • NC-30728 [SSLVPN] Compression settings not applied for IPv4 and IPv6 (SSLVPN remote access). Basically configuration settings for comp-lzo attribute are incorrect in the ovpn file.
  • NC-59080 [SSLVPN] Performance improvements in SSLVPN (Site to Site)
  • NC-59626 [SSLVPN] SSLVPN in busy state : HA
  • NC-59970 [SSLVPN] All the SSL VPN Live connected users get disconnected when admin change the group of one SSL VPN connected user
  • NC-58165 [Static Routing] Geoip db update
  • NC-59932 [UI Framework] Unable to login to user portal or web admin console using Internet Explorer 11
  • NC-61956 [UI Framework] WebAdmin Console/User Portal not accessible after 17.5 MR13 upgrade because space in certificate name
  • NC-56821 [Up2Date Client] SSLVPN client downloading with the 0KB in HA
  • NC-50274 [Web] Unable to block .bat files
  • NC-50710 [Web] Username is not showing up in the captive portal when the user logged in while using custom HTML template


To manually install the upgrade, you can download the firmware from the Licensing Portal. Please refer to Sophos XG Firewall: How to upgrade the firmware.

Net Universe offers all Sophos Devices and subscritpions also consultant services with worldwide Delivery Services.
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Five remote sales trends we observed in Zoho CRM

five remote sales trends - illustration

It’s been about three months since workplaces across the world went through a transformation. Where conference rooms became living room couches, and break-rooms became kitchen counters. This unplanned work-from-home experiment has been successful for the most part, but it’s just not the same. It’s not business as usual, but hey, life has to go on.

This pandemic and the lockdown have changed the business landscape as we know it for good. We’re going to witness the evolution of sales and marketing trends, consumer behavior, and office culture over the next few years. And it all starts with salespeople adapting to the new ways of doing business–which directly affects Zoho, as a CRM vendor.

Over the past few months, we’ve observed drastic changes in how salespeople have used the Zoho CRM mobile app. These changes have given us an insight into what’s coming, and we thought it would be useful to share five key trends that could shape the future of sales.

1.  Decline in the nearby maps usage and check-ins 

Let’s start with the obvious one. Salespeople are not traveling to meet clients, and it shows. During the lockdown, the number of check-ins made via the mobile app declined by over 73%, and the usage of nearby maps fell by nearly 60% overall. Both features are critical for on-field sales reps, and the decline in their usage goes to show how much the lockdown has affected this category of sales. 

Not every industry can make do with Zoom or Zoho Meetings—some businesses, like real estate companies, rely on physical, onsite meetings to close deals. But the problem is that consumer behavior has changed. Even after the lockdown has been lifted, it’s likely that many customers will prefer not to have physical interactions. This lockdown has forced many businesses back to the drawing board to rethink sales in the post-pandemic world.

2.  Increase in activities and notes 

The decline in client meetings and commuting hasn’t stopped salespeople from being busy. In fact, working from home has increased productivity. This is indicated by the increase in the number of activities added—a 22% uptick to be precise. There’s a lot of free time on our hands, and plenty of us are catching up a lot of activities that we’ve put on the back burner.

On top of that, the number of notes created increased by over 29%, which means deals are moving and customer relationships are being built even in these tough times. But perhaps the most important takeaway is that salespeople finally have the time for data entry, the most boring part of work. That’s a big win in our book.

 3.  Increase in calls, decline in emails   

One of the least challenging aspects of the work from home transition has to be communication. There’s no shortage of collaboration tools, and they’re robust, scalable, and mobile enough to keep the conversations going. During the lockdown, the number of calls made increased by over 55%, filling in for the decrease in physical interactions and break room conversations. 

On the other hand, mail magnet usage dropped by over 68%, which goes to show the current state of email as a communication channel. Emails are not going out of relevance anytime soon, but this lockdown has made us get accustomed to a certain lifestyle that email does not fit into. It’s just easier to text or call someone, whether it’s your teammates or your clients.

4.  Decline in the # of approval requests made

Another interesting observation was that the number of approval requests made went down by 16%, despite the increase in the number of activities and calls added. This drop can be attributed to the fact that sales funnels have fewer items now, and sales teams are better connected to their managers. As communication over deals is happening in real-time, there might be no need for formal approvals. 

On the other hand, since salespeople are away from their office, they might be expected to make their own decisions. It’s not because approvals mean less, but because this is the time for sales to be flexible. Leads are not exactly in surplus, so bringing in new customers relies on an adaptable system that leaves salespeople to their own judgments.

5.  Decline in the # of records added, increase in # of updates made 

The truth is that business has not been great for many people, and the number of new records added during the lockdown reflects that. Overall, there was a 28% drop, and we all saw that coming. This is not a great time to make difficult financial decisions, and it’s especially harder for B2B companies. But this too shall pass, better days are ahead of us.

Since the number of records added declined by more than a quarter, you’d expect the number of updates made to records would drop too, but it didn’t. In fact, there was an increase in the number of updates made to those records. And perhaps, that’s the silver lining.

This shows what companies are focusing on: customer retention. This is the time for businesses to band together and help each other get through this financial crisis. When you build better customer relationships now, they will bear fruit once the world returns to some form of normalcy.

During the lockdown period, the average number of sessions and total session time has increased overall, with certain anomalies in select countries depending on the severity of the lockdown imposed. It’s great to see that the overall usage of the mobile app has increased. It’s a start for the global shift in how the idea of work from home is perceived.

mobile crm for sales teamsMobile crm app for android and iOS

Zoho CRM’s mobile app is one of the highest-rated CRM apps in the Google Play Store and iOS App Store. As the WFH culture moves forward, having a powerful CRM app on your smartphone will become critical to get work done. Check out what the Zoho CRM mobile app can do to help you sell smarter.

Which stat here surprised you the most? Do you have a CRM story to share? Drop a comment and share your thoughts with us!

Akilan S

Akilan works as a Product Marketer for Zoho CRM, specializing in content marketing. He’s a passionate creator, a tech enthusiast, a small business advocate, an avid gamer, and a dog dad. He’s always up for a cup of coffee, 24×7.

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Introducing Zoho TeamInbox: collaboration powered by shared inboxes

From the time email was introduced to the business world, it has remained a primary and highly preferred mode of communication for teams of all sorts. Whether you’re promoting products, engaging with customers, communicating with colleagues, or even updating your Out of Office status, the business world’s reliance on email remains strong.

We’ll here show you how to make emails more productive and collaborative than ever.

Email in its basic state is not tailored for collaboration, but as a tool, email has evolved a lot over the past years. One of the most useful of these multiple new perks email offers is the efficiency of group email addresses, which has made group emailing easy and convenient.

However, sometimes, the process of sending and receiving group emails is also not entirely smooth for collaboration. For example, while replying to emails received in a group address, if you forget either to CC the group address or hit the Reply All button, no one in the team will get your reply.

In many instances you may want to discuss an email with your team before replying. There are multiple tools that help teams have internal discussions efficiently. But when you take these conversations outside your inbox, there’s a chance you may lose the context of the discussion. To maintain context, you can forward and reply in the original thread, but this can get out of hand when the discussion includes more people, and there’s always a risk of accidentally sending your discussions to the external sender.

In spite of all this, businesses cannot afford to abandon email completely. Apparently, all of our work days start with email.

Therefore, when we as a team faced these challenges, we wanted to build a tool for collaboration but without ignoring email—a space where you can receive all your group emails and conduct behind-the-scenes discussions on them. So, we’re happy to be introducing Zoho TeamInbox, a shared inbox tool for managing group emails and enhancing team collaboration and transparency.

Zoho TeamInbox makes group emails accessible to the entire team in one collaborative space.

Direct your emails from group email addresses like [email protected], [email protected] to a shared inbox in Zoho TeamInbox, and give access to your team. Teams can now receive, read, and reply to emails from this shared inbox, so you will always stay in the same page. Emails can be assigned to any member, commented on, replied to, and then be closed once the task is completed—all from a single platform.

Every team member will have a filtered view of the emails they are assigned to. Zoho TeamInbox helps you keep perfect track of all your tasks, know what your colleagues are working on, and share thoughts and ideas with your teammates, all directly from your inbox.

Say goodbye to endless CCs and BCCs for good. Zoho TeamInbox gives you a well-organized, clutter-free inbox and a transparent workspace, which teams need now more than ever.

However, Zoho TeamInbox is not only about emails. Today, we use multiple other channels to connect and collaborate with people. Zoho TeamInbox is designed to smoothly handle multichannel communication.

Zoho TeamInbox is in its final stages of development and will be available soon for public access. If you like to try out our beta version, please request for early access.

See you soon with more exciting news!

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3 reasons to add Digital Asset Management (DAM) to your sales toolkit

This is a guest post by

Almost any company or organization can get value from using a digital asset management (DAM) solution. Sales agents in particular tend to benefit from a DAM platform because they are often weighed down by challenges like managing leads, finding the assets associated with each customer, and constantly updating contact and lead information.

If your salespeople have the tools and capabilities to act quickly and in a focused manner, they are much more likely to capture the interest of prospects and sell more. There are several areas in which digital asset management can be beneficial for the sales team.

#1 DAM provides quick access to marketing collateral  

Sales representatives often have to make a presentation on the fly, so having access to brand assets whenever they are needed is critical. This is where a DAM comes in handy. They can grab use cases, booklets, brand books, and presentations on the go and share them with a prospect or a distributor. Meanwhile, the central sales office works with marketing to ensure that the brand assets get used appropriately and by the right people to maintain brand consistency.

A digital asset management solution guarantees that the sales team will have access to the latest version of the marketing collateral. Hence, they will provide new and existing clients with the right materials at the right time. You do not have to spend a day searching for the right file.

#2 DAM makes sales efforts more effective  

With DAM, salespeople can quickly find and distribute valuable content to help personalize and reinforce their sales pitch. Simply put, a digital asset management solution helps your sales team to be more effective at selling. It does this by providing your sales team with quick access to appropriate resources at the right point in the buying cycle. Digital asset management can provide salespeople with a vast library of sales materials, so they can select and distribute the material that’s most relevant to the prospect they’re working with.

#3 DAM supports each stage of the buying cycle  

Giving sales prospects the appropriate takeaway content is also an effective way of making your sales process more effective. For example, we at make records of our demo calls with prospective clients. These demos are placed into the specific collection within the system and are regularly reviewed.

Such an approach helps the sales team to improve the quality of future demo calls and increase the paid conversion rate. For example, if some information was not accurate during the call, the sales manager will follow up and correct his answer. Besides, it is possible that the client who took part in the demo has some colleagues who will be interested in the DAM solution. In this case, the client can just share the record with them.

This could be not only a demo, but a case study from a similar client, a completed proposal, or the presentation slides from your meeting. The salesperson can look back on the content and gain valuable insights to persuade the potential lead to make the final decision.

Leveraging’s digital asset management integration with Zoho CRM

Let’s say you want to review the last demo call with your prospective lead. You communicated some time ago and the client has returned to discuss the subscription options after their free trial. Sure, you could search across the demos performed in recent months and find the one you need, but do you really want to spend valuable time on that? And what if you had that call three months ago, the client returned, and you do not remember where you have placed it? Sales professionals want their deals completed and do not want to waste productive searching across various assets.

The integration with Zoho CRM can help with this. It allows you to easily access digital assets from your library and attach them to specific leads in the CRM. As a result, you can have all assets centralized for each customer, easily access them at any time within the CRM, and search across assets belonging to each specific lead. Now when a salesperson finishes the new demo, they can easily attach it to the lead in Zoho CRM and access it at any time.

This integration eliminates the drudgery of long searches for the required information about prospective leads or current clients. Save valuable time and energy for your employees with the integration with Zoho CRM.

Work smarter by adding new capabilities to Zoho CRM with business solutions from Zoho Marketplace.

Explore Zoho Marketplace

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Automotive Company Selects Fortinet to Provide Robust Security and Connectivity

Customer Perspectives

Distributed enterprises are increasingly shifting data, applications, and workflows to the cloud to meet evolving business requirements and achieve digital innovation goals. However, this can become problematic for branch locations that still rely on traditional MPLS connections to backhaul traffic through the corporate network.

Fortinet recently worked with one organization struggling with this challenge and chose to leverage Fortinet’s robust Security Fabric platform and the Secure SD-WAN solution to address this.

New Requirements for a Distributed Infrastructure

With nearly 100 branch offices, this European automotive company sought a vendor that could secure their entire distributed infrastructure—from their data center to branch locations, to the Azure Cloud. This organization wanted more than just individual security tools that could protect each piece of their environment. They asked for an end-to-end solution that could provide robust security and connectivity across the entire network, and that could all be managed from a single console.

Various vendors presented their solutions to this organization, but they either lacked the security platform approach desired or the robust Secure SD-WAN functionality required. With key advanced networking features like centralized management and local inspection and control of network traffic at the branch, Fortinet’s broad, integrated, and automated Security Fabric was the only solution to check each box on this company’s list—meeting and even surpassing their expectations.

The result of almost 20 years of innovation, the Fortinet Security Fabric is engineered to enable Security-Driven Networking, Zero-trust Network Access, Dynamic Cloud Security, and AI-driven Security Operations across the enterprise to help organizations achieve their digital innovation goals and protect the evolving attack surface. And with a robust Security Fabric ecosystem of hundreds of seamless third-party integrations, it can be readily extended throughout an organization’s security architecture while enlisting existing investments into an integrated security framework strategy. This comprehensive approach to cybersecurity helps minimize security gaps, while a single management console provides full visibility and control over the entire network. 

Fortinet Secure SD-WAN, a critical piece of the Security Fabric for this customer, combines security and SD-WAN functionality in a single device to provide enhanced cloud-based application performance, advanced routing capabilities, and enterprise-class security all working together as a single, integrated solution to improve user experience while protecting critical data and resources.

A Fabric Approach to Cybersecurity

With a platform approach to cybersecurity that was able to address all of the varied needs across its infrastructure, Fortinet quickly became the front runner for this organization. Fortinet cybersecurity solutions were able to address the following use cases for this customer:

  • SD-WAN Functionality: This organization was able to leverage Fortinet Secure SD-WAN on the FortiGate NGFW to decrease the amount of MPLS traffic and subsequently reduce costs while establishing a comprehensive security strategy that did not require building and deploying a separate security overlay. Moreover, its ability to provide local inspection and control of network traffic at the branch without requiring additional devices set Fortinet apart from the competition to this company that prefers the use of local breakout connections to access SaaS services.
  • Dynamic Security for Cloud-based Applications: Fortinet Secure SD-WAN not only provides application identification, multi-path control, and application steering to ensure that organizations can access all critical applications and resources in the cloud, but the entire connectivity process is protected with a full stack of security solutions designed to automatically adapt to highly dynamic connectivity environments.
  • Optimizing Connectivity with Azure: Fortinet’s Secure SD-WAN integration with Azure Virtual WAN offers a robust, secure and optimized Cloud On-Ramp to Azure Cloud workloads and services. This helps ensure ease of use, security, quality of experience, and visibility across distributed infrastructures spanning on-premises locations and Azure regional data centers. 
  • Branch Security: This company also leveraged Secure SD-WAN to provide better security across their branch offices. SD-Branch added such functionality as access control for both wired and wireless APs, and protections for onsite IoT and endpoint devices and local LAN infrastructure, thereby increasing visibility and control without requiring additional IT staff on-site. 
  • Time Saved: With Fortinet’s simple, single-pane-of-glass management console that can scale across their entire SD-WAN deployment, the security teams were able to save time deploying, managing, and orchestrating policies across all security devices.
  • Integration: Having recently invested in solutions with Sentinel One, this organization needed a security vendor that could seamlessly integrate with them. Fortunately, Sentinel One is part of Fortinet’s robust Security Fabric ecosystem, with over 360 technology integrations. 

The combination of all these capabilities set Fortinet apart from the competition, making us the obvious choice for an organization looking to protect its infrastructure from its data center out to remote branch locations and across their cloud environment.

Take a security-driven approach to networking to improve user experience and simplify operations at the WAN edge with Fortinet’s Secure SD-WAN solution.

Read these customer case studies to see how De Heus and Burger King Brazil implemented Fortinet’s Secure SD-WAN to alleviate network complexity, increase bandwidth, and reduce security costs.

Engage in our Fortinet user community (Fuse). Share ideas and feedback, learn more about our products and technology, or connect with peers.

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6 ways an HRMS can benefit the retail sector

HRMS for the retail sector

Customer experience is one of the key aspects of the retail sector that could always be improved and managed more effectively. To create a seamless customer experience, you have to keep your employees happy, satisfied, and engaged. A great employee experience leads to great customer experience. However, if you want to improve employee experience, you have to strengthen the HR processes that impact every stage of the employee journey.  This is where an HRMS can help.

HRMS for the retail sector

It takes care of all the crucial HR processes, from onboarding to offboarding. Here are some of the benefits of using HRMS for the retail sector:

  • Reduces the employee turnover rate by helping you understand the expectations of employees and make better decisions for them

  • Supports workforce diversity by improving collaboration, communication, and feedback

  • Keeps employees engaged by enhancing employee recognition and appreciation

  • Eases employee training and development by supporting mobile learning

  • Prevents unnecessary errors in employee shift management by keeping employees well-informed

  • Improves transparency by providing 24/7 access to all essential HR information

Learn more about the uses of HRMS for the retail sector in our HR Knowledge hive.

Net Universe offers all Zoho subscritpions and consultant services with worldwide Delivery Services.
Send us an email to [email protected] for more information or visit

Updating video conferencing policies for delegated and transferred Google Calendar events

Quick launch summary 

We’re making some changes that will affect the Google Meet video conferencing policies applied to a Google Calendar event that is organized by a delegate or when a meeting is transferred. In both cases, Google Meet video conferencing policies will now be based on the person who owns the calendar event, not the delegate or original event owner. 
Initially, these changes will only apply to new meetings created after the launch. Over the next several weeks, we’ll apply the changes to existing events as well. Also note that these changes will only apply to primary calendars. For events created on shared calendars or new calendars you create, the policies will be applied based on the user that adds the Google Meet link. 

Some specific examples of the potential impact of this change are below. 

Impact on meetings set up by delegates 

  • Previously, any Meet video settings would be applied based on the delegate’s settings. Now settings will be applied based on the calendar owner’s settings and so will be consistent with events the owner organizes themselves. 
  • Previously, if the delegate left an organization, the Google Meet video conferencing link in the meeting would stop working. Now, it will continue to work. 

Impact on meetings with transferred ownership 

  • Previously, if an event was transferred between users in different organizations or to users with different access policies, any Meet video settings would be applied based on the original owner’s settings. Now, settings will be applied based on the new event owner’s settings. 
  • Previously, if the original owner of a transferred event left an organization, the Meet video conferencing link would stop working. Now, it will continue to work. 
  • Previously, users in the new organization may have had to request access to the meeting if the event was transferred between users at different organizations. Now, users should have the expected automatic access, and users in the original owner’s organization will have to request access unless they’re specifically invited to the meeting. 

Getting started 

Rollout pace 

For new events created after launch: 

For existing events: 


  • Available to all G Suite customers and users with personal accounts. 



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Dark theme now available for Google Chat on Android and iOS

Quick launch summary

We’re enhancing Google Chat on Android and iOS with dark theme support. Dark theme is a popular feature that’s frequently requested by users. It creates a better viewing experience in low-light conditions by reducing brightness.

Dark theme on Google Chat

Getting started

Admins: There is no admin control for this feature.

Rollout pace


  • Available to all G Suite customers



Net Universe offers all Google devices with worldwide Delivery Services.
Send us an email to [email protected] for more information or visit
You can visit our Shop Online