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Zoho Desk awarded in multiple categories for Best Software 2020 by G2!

We are thrilled and humbled to announce that Zoho Desk has been featured in four categories in G2’s Best Software 2020 list! 

Here’s how Zoho Desk ranked:

  • #1 in Highest Satisfaction

  • #2 in Top 50 Products for Small Business

  • #4 in Top 100 Software Products

  • #32 in Top 50 Products for Mid-Market

G2 is one of the leading business software review platforms in the world, with over one million validated reviews to help software buyers make smarter, informed choices for their businesses. It uses actual customer reviews along with other market metrics to score and rank the performance of each product.

Ever since we launched Zoho Desk as the industry’s first context-aware customer service software, we saw high demand right away. Much of this demand came from small businesses who saw immense value in our offering. An intuitive interface and the overall ease of setup and administration helped Zoho Desk become the natural choice for small businesses. A practical free plan and free trials meant that businesses could quickly get their feet on the ground and figure things out without breaking the bank. When they were ready to expand, Zoho’s competitive pricing was a pleasant surprise.


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