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define and customize user privileges « Zoho Blog

Businesses are constantly evolving and there’s always a need for tools that can scale along with them. Given the business world’s diverse structure of teams, team sizes, and management styles, customization is an integral requirement of any project management tool. That’s what we aim to achieve with Zoho Sprints. We took our customization features and raised them to a whole new standard. You can now create custom roles, profiles, and user groups to define user privileges for your team.

Roles and Profiles

A role refers to the role or designation of a person within a team, whereas a profile dictates the access permissions they have. A role is fixed at the organization level, but your profile can change depending on the project you’re working on. You could be a “Senior developer” in Project A and the “Technical Lead” in Project B. However, your role at the organization level would remain “Senior Software Development Associate.” With this feature, you can get very flexible about the access privileges each member has across projects.

Zoho Sprints has three default roles (Admin, Manager, Member) and five default profiles (Team Owner, Admin, Guest admin, Project owner, Manager, Member) available with predefined permissions. Learn more about how you can clone an existing profile to create your own.

You can also customize profiles in extensive detail, deciding what access a user does and does not have in each module. For medium and large teams who work on multiple projects, establishing separate profiles and access privileges for each project can declutter your experience and security guidelines. Learn more about the different permission sets in Zoho Sprints.

User Groups: One @mention to call them all

Ever wished that you could tag an entire team in a comment or a status instead of tagging them individually? We hear you. With Sprints, you can create a group of profiles and give it a name. Each time you tag the group, all of its members are notified automatically. This feature comes in handy when you aren’t addressing a functional team, but rather a group of people (from different teams) who are working on a project. Learn more about how you can create your own user groups and the different ways you can use them.

While working on our big release of roles, profiles, and user groups, we also decided to introduce a few smaller features. Here’s a quick summary:

Predict cycle time

The sprint process time report shows the cumulative amount of time your work items spend under each status and also calculates the average time a work item spent under each. This can be used to predict the cycle time of a new work item and identify bottlenecks.

Reordering work items within a status

You can now rearrange work items under a status from the default chronological order. A lot of our users have requested this and we’re glad to be rolling it out.

New swimlanes added

We’ve added three new swimlane criteria to our Scrum board. You can now view swimlanes based on item type, tags, and release name.

Quick note: Sprints users who have integrated with other Zoho products need to update their app for our latest release. We’ve also made changes to our API, so please check our API guide to learn more.

These new features are available now: give them a shot today! We’d love to hear how they work for you.

If you’d like a more hands-on demo of all our new features, please register here for our free webinar scheduled for July 2, 2020.


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